Select the section

• Does Nova Poshta Shopping refund VAT? check
• Is it possible to cancel a registered package if it has not yet been delivered? check
• How many days is the package stored in the Nova Poshta branch? check
• Is it possible to change the recipient or register the tracking number in someone else's personal account, for example, a relative? check
• Is it possible to return goods delivered to Romania to a foreign online store? check
• Is it required for the customer, the payer of goods, and the recipient to be the same person in Romania? check
• Is it possible to buy items from online stores in countries that do not have a Nova Poshta Global partner warehouse? What kind of delivery issues may arise in this case? check
• Is it possible to combine purchases that were delivered to the warehouse by different parcels into one shipment? check
• Can someone pick up a package at the branch for me? check
• How to collect a package from the Nova Poshta branch? check