What happens to shipments if the tracking number is not registered in the personal account at the time of their arrival at the warehouse? Such shipments fall into the "unrecognized" category. As soon as an unregistered shipment is received at a foreign warehouse, you will receive an email with a request to continue the registration of the shipment in your personal account. What happens to shipments if the tracking number is not registered in the personal account at the time of their arrival at the warehouse? Add details about the product and delivery address in Romania. The shipment will be processed and transported to Romania as soon as possible. Read here (https://air.nova.global/en/faq/article/360016573451) to find out what to do if the online store did not send the tracking number. (https://air.nova.global/en/faq/article/360016572051)