What to do if the online store hasn't provided a tracking number? If the seller has not provided a tracking number, or the order was shipped without one (as some shipping services send shipments without tracking numbers), the foreign warehouse can identify the shipment using your information and a unique number in the format NPMLD XX XX XX XX. Afterward, the existing tracking number or the one assigned by the warehouse will be sent via email with a request to continue registering the shipment. An unregistered shipment will appear in your personal platform account. The identification period for the shipment may be extended if the online store does not specify your information or the unique number. Make sure to watch for an email from Nova Poshta Shopping that asks you to register the shipment.